Privacy Policy
Thank you for your interest in our website.
Protecting your personal data is very important to us.
The following text informs you in detail about how we handle and protect your data.
Storage of access data on server log files
You can visit our website without providing personal information. We store only access data in server log files, such as the name of the requested file, the date and time of access, the volume of data transferred and the requesting provider. This data is analysed solely to ensure that the website operates smoothly and to improve our services. It does not allow us to identify you.
Data Collection and Use for Contract Performance and Customer Accounts
We collect personal data when you voluntarily provide it while placing an order, contacting us (for example by contact form or email), or opening a customer account. The relevant forms show which data is collected. We use the information you provide to fulfil contracts and respond to your enquiries. Once a contract has been fully performed or your customer account has been deleted, your data will be blocked from further use and deleted after the applicable tax and commercial retention periods have expired, unless you have expressly consented to further use or we reserve the right to use it further where permitted by law, as described below. You may delete your customer account at any time by contacting us using the details below or through the relevant function in your account.
Data transfer for contract performance
To fulfil a contract, we share your data with the delivery company commissioned to ship your order, insofar as this is necessary to deliver the goods. To process payments, we pass the necessary payment information to the relevant bank and, where applicable, to payment service providers commissioned by us or the payment service you selected during the ordering process.
Data use for email advertising without newsletter registration and the right to object
If we receive your email address in connection with the sale of goods or services and you have not objected, we reserve the right to send you regular email offers for similar products from our range. You may object to this use of your email address at any time by contacting us using the details below or following the link provided in the advertising email. You will incur no costs other than transmission costs at the standard rates.
Data processors
Kaiserweb GesnbR
Kirchbichl 34, A-6352 Ellmau
Tel.: +43 676 84 29 73 200 | E-Mail: office@kaiserweb.at
Gemeinde Alpbach
Alpbach 168, 6236 Alpbach
Tel.: +43 5336 5224 | E-Mail: gemeinde@alpbach.gv.at
Alpbachtal Tourismus | Tourismusbüro Alpbach
Alpbach 404, 6236 Alpbach
Tel.: +43 5337 21200 30 | E-Mail: alpbach@alpbachtal.at
Use of data for postal advertising and your right to object
We also reserve the right to store your first and last name and postal address in consolidated lists for our own advertising purposes. Where you have provided this additional information as part of our contractual relationship, these lists may also include your title, academic degree, year of birth and occupation, industry or business designation. We may use this information, for example, to send you offers and information about our products by post. You may object to the storage and use of your data for these purposes at any time by contacting us using the details below.
Use of cookies
We use cookies to collect and store data. Cookies are small data files that your browser stores on your device at our request. They do not cause harm, contain viruses or allow us to spy on you. We use two types of cookies: temporary cookies are automatically deleted when you close your browser (session cookies), while persistent cookies allow your browser to be recognised when you return to the website. Cookies help us understand how you use the website for the purposes and to the extent described above, and help optimise your browsing experience. We collect this data only in anonymised form. You can configure your browser to prevent our cookies from being stored on your device or to delete cookies already stored. The data protection link below provides a list of the cookies used on our website and a brief explanation of their purposes.
Data protection declaration for the use of Hotjar
We use Hotjar software (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe) to improve the user experience on our website. Hotjar allows us to measure and analyse user behaviour, such as mouse movements, clicks and scrolling. For this purpose, Hotjar places cookies on users’ devices and may store anonymised information such as browser details, operating system and time spent on the page. You can prevent this processing by disabling cookies in your browser settings and deleting cookies already stored. Further information about Hotjar’s data processing is available here.
Google Ads Remarketing
We use Google Ads to advertise this website in Google search results as well as on third-party websites. For this purpose, when you visit our website, Google sets a so-called remarketing cookie that automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited. This serves to protect our legitimate interests in the optimal marketing of our website, which prevail within the scope of a balancing of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Once the purpose ceases to apply and we stop using Google Ads Remarketing, the data collected in this context will be deleted.
Any further data processing will only occur if you have given Google your consent to link your web and app browsing history with your Google account and to use information from your Google account to personalise the ads you see on the web. If you are logged into Google while visiting our website and have given such consent, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data to form audiences.
Google Ads is a service provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).
If information is transferred to and stored on Google servers in the USA, the U.S.-based company Google LLC is certified under the EU-US Privacy Shield.
You can view a current certificate here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can disable the remarketing cookie using this link. Additionally, you can learn more about the setting of cookies and manage your preferences via the Digital Advertising Alliance.
Use of Google Analytics for web analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses cookies — text files stored on your computer — to analyse how you use the website. The information generated by the cookie is generally transmitted to a Google server in the United States and stored there. Where IP anonymisation is enabled, Google first truncates your IP address within EU member states or other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the United States and truncated there. IP anonymisation is active on this website. On behalf of the website operator, Google uses this information to evaluate your use of the website, compile reports on website activity and provide further services related to website and internet use. The IP address transmitted by your browser through Google Analytics is not combined with other Google data. You can prevent cookies from being stored by changing your browser settings, although this may mean that some website functions are not fully available. You can also prevent Google from collecting and processing the data generated by the cookie about your use of the website, including your IP address, by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en.
Data protection declaration for the use of Google Maps
This website uses Google Maps to display maps. When you use Google Maps, Google also processes information about visitors’ use of the map functions. Further information is available in Google’s privacy policy. You can also change your settings in Google’s privacy centre to manage and protect your data.
Use of Facebook Plugins
Our website also uses social plugins (“plugins”) provided by the social network Facebook, operated by Facebook, Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin.” For a full list of all Facebook plugins please see http://developers.facebook.com/plugins
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your access to the respective page of our website, even if you do not have a Facebook account or if you are not logged into Facebook at this point in time. This information (incl. your IP address) is transmitted by your browser directly to a Facebook server in the US and stored by it.
If you are logged into Facebook, your visit can be directly assigned to your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. In addition, the information is published on your Facebook profile and is made available to your Facebook friends.
For the information on the purpose and scope of data collection and further processing by Facebook, as well as your rights in this respect and settings options for protecting your privacy, please read Facebook's privacy policy: http://www.facebook.com/policy.php
If you do not want Facebook to connect the data concerning your visit to our website with your data already stored by Facebook, please log off Facebook before entering our website. You can also fully block Facebook plugins by using add-ons for your browser, for example the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).
Use of Instagram Social Plugins
Our website uses social plugins from Instagram, operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA. The plugins are identified by an Instagram logo, such as the Instagram camera icon. An overview of the plugins and their appearance is available at http://blog.instagram.com/post/36222022872/introducing-instagram-badges.
Right to information and contact options
You have the right to obtain information free of charge about the personal data we hold about you and, where applicable, to have it corrected, blocked or deleted. If you have questions about the collection, processing or use of your personal data, wish to request information, correction, blocking or deletion, withdraw consent, or object to a particular use of your data, please contact:
Chalet Bischofer Bergwelt
Invalid individual provisions
Should one or more clauses of these terms of use be wholly or partially ineffective or unenforceable, the remaining clauses remain in force and apply.